Core platform

    Your customers are yours. Names, emails, phone numbers and all.

    Marketplaces rent you your own regulars and hide their details behind a masked email. Order Dash does the opposite: every customer who orders from you belongs to you, with the contact information and order history to prove it.

    Highlights

    Real contact details

    Name, email, phone and delivery address — not a forwarding alias you can never market to.

    One-click CSV export

    Download your full customer list with spend, order count and last order date whenever you want it.

    Live Flow CRM sync

    Push every ordering customer straight into Flow, tagged and enriched, ready to message.

    Guests count too

    Guest checkouts capture an email, so you build a list even from people who never made an account.

    What you actually get for each customer

    Every record carries the details you need to run real marketing, not a guess at who ordered.

    • Name, email address and phone number
    • Lifetime spend and total order count
    • First order date and last order date
    • Favourite items and pickup or delivery preference
    • Marketing consent status, honoured everywhere

    Export to CSV any time

    One button in your dashboard produces a spreadsheet of your customer list. Open it in Excel or Google Sheets, upload it to any email tool, hand it to your own agency, or simply keep a copy. There is no export fee, no approval step and no lock-in — if you ever leave Order Dash, your list leaves with you.

    Or sync it live into Flow

    Connect your Flow account once and every completed order upserts the customer into your Flow contact list automatically, within minutes. Contacts arrive tagged by restaurant and by first-order or repeat, with lifetime spend, order count and last order date written to custom fields so your segments are accurate from day one. There is a backfill button for everyone who ordered before you connected.

    • Automatic sync on every completed order
    • Tags for restaurant, first-order and repeat customers
    • Spend and frequency written to custom fields for segmentation
    • Backfill your entire order history on connection

    Then use it however you like in Flow Messaging

    Once your contacts live in Flow, the whole Flow Messaging toolkit is open to you: email newsletters and promotions, SMS blasts, social media scheduling, AI-driven follow-up automations, pipelines, review requests and workflow triggers. Order Dash keeps the data clean and current; you decide what to send.

    • Email newsletters and seasonal campaigns
    • SMS offers to your highest-spend segment
    • Social posting and scheduling, including Reel Deals videos
    • AI automations and workflows triggered by ordering behaviour

    Unsubscribes are respected across both systems

    If a customer opts out with you, they are marked do-not-disturb in Flow as well. One decision by the diner, honoured everywhere — which keeps you compliant and keeps your sender reputation intact.

    Frequently asked

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