Question 1

Who owns my customer data?

Accepted Answer

You do. Order history, contact details and repeat-customer insight stay with your restaurant — not locked inside a marketplace.

Question 2

How do I get paid?

Accepted Answer

Payments go through your own Stripe account, so payouts land in your bank on your Stripe schedule. Platform commission is deducted transparently per order.

Question 3

Can I offer delivery?

Accepted Answer

Yes. Connect Shipday and delivery orders dispatch automatically with driver tracking, distance-based fees and live ETAs. You can also run pickup only.

Question 4

Does it work with my POS?

Accepted Answer

Square is supported today — pull your menu across and push incoming orders to the POS. Other providers use the same adapter and can be added.

Question 5

Do I need a website?

Accepted Answer

No. You get a branded storefront at your own Order Dash link, and customers can install it to their phone home screen. You can also link it from an existing site.

Question 6

Can I run promotions?

Accepted Answer

Yes — promo codes, percentage or fixed discounts, minimum spend, and happy-hour windows limited to specific days and times.

Question 7

How long does setup take?

Accepted Answer

Most restaurants are taking orders the same day. The go-live checklist walks you through menu, hours, fulfillment and payouts.

Questions restaurant owners ask us.